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FAQs

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General FAQs

Find answers to the most commonly asked questions about Lake Waste and our range of waste management services. If you have any questions not covered here, feel free to reach out to our team for more information.

What areas do you serve?

We offer services in Lake Norman, Mooresville, Denver, Sherrills Ford, Terrell, Troutman, Statesville and the surrounding areas. Visit our Service Areas page for more details.

How quickly can I expect a response to my inquiry?

We aim to respond to all inquiries within 24 hours on business days. For urgent matters, feel free to call during our business hours.

Can I schedule services over the phone?

Yes! You can call us directly at (704) 677-8807 to schedule any of our services.

About Trash Pickup

Learn the basics about our trash pickup service, including collection schedules, what items are accepted, and how to prepare your bins for pickup day.

Do I need to provide my own trash bins?

No, you will be provided with free trash bin(s) by our team.

What happens if there's bad weather?

In case of severe weather, we may delay or reschedule your pickup. We’ll keep you informed via email or phone.

What happens if I miss my pickup day?

If you miss your scheduled pickup, contact us and we can arrange an additional service for a small fee.

What time should I put my trash out?

To ensure pickup, please place your bins out the night before your scheduled day. Our team starts early!

What types of waste can I put out for pickup?

We collect standard household waste. For larger items or hazardous materials, please take a look at our junk removal services.

How often can I schedule trash pickup with Lake Waste?

We offer flexible scheduling, including weekly, bi-weekly, and monthly trash pickup options to suit your needs.

About Portable Toilet Rental

Find answers to common questions about our portable toilet rentals, including availability, setup, and maintenance during your rental period.

Do you offer ADA-compliant portable toilets?

Yes, we provide ADA-compliant portable toilets that are wheelchair accessible and meet all federal and state requirements.

Can portable toilets be placed anywhere?

Portable toilets need to be placed on level ground, ideally in a location that is accessible for our service trucks. We recommend checking local regulations for placement restrictions.

How often are portable toilets cleaned and serviced?

We service and clean portable toilets weekly. However, we can adjust the frequency based on your specific needs, especially for larger events or extended projects.

How many portable toilets do I need for my event or job site?

We recommend one portable toilet per 10–15 people for an 8-hour event. For job sites, the number may vary based on the number of workers and the length of the project.

About Septic Tank Pumping

Get answers to common questions about our septic pumping service, including when to schedule a pump and what to expect during the process.

How long does septic tank pumping take?

Typically, the process takes 30 minutes to an hour, depending on the size of your tank and its condition.

What should I do to maintain my septic system between pumpings?

Avoid flushing non-biodegradable items (like wipes and feminine hygiene products) and limit the use of chemicals like bleach, which can harm the natural bacteria in your tank.

What are the signs that my septic tank needs pumping?

Common signs include slow drains, gurgling sounds in your plumbing, bad odors around the tank or drains, and water pooling in your yard above the tank.

How often should I have my septic tank pumped?

We recommend pumping your septic tank every 3 to 5 years, depending on the size of the tank and the number of people in your household.

About Junk Removal

Discover how ourjunk removal service works, what types of items we can take, and how to schedule a pickup for your unwanted items.

How do you price junk removal services?

Our pricing is based on the volume of junk removed. We offer free estimates where our team evaluates the load size, ensuring transparency and no surprise fees.

Do I need to be present for the junk removal service?

While it's helpful for you to be there, it's not required. We can make arrangements for outdoor pickups if needed. Just ensure clear instructions are provided beforehand.

What items can Lake Waste remove during junk removal?

We handle a wide variety of items, including furniture, appliances, electronics, yard waste, construction debris, and more. Hazardous materials, such as chemicals or asbestos, are excluded due to safety regulations.

Ready for Service You Can Count On?

Let Lake Waste handle the dirty work with reliable, local service you can trust.
Contact us today to schedule your trash pickup, junk removal, portable toilet rentals or sceptic tank pumping.

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